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FAQ
NestPay is a rewards platform for renters that allows you to earn points on your rent payments and shopping with our partner brands.
You can sign up for NestPay by downloading our app or visiting our website. You will need to provide some basic information about yourself and your rental property.
Yes, NestPay applies transaction fees for non-NestPay card rent payments made through the NestPay platform.
You can redeem your NestPay points for travel, fitness classes, rent credit, and even put them towards a down payment on a home.
You can check your points balance by logging into your NestPay account on our website or mobile app.
Yes, NestPay points can be used to pay rent.
NestPay points are calculated based on your rent payment amount. For every dirham spent on rent, you earn points.
If you move to a different property that is also partnered with NestPay, you can continue to earn points for every dirham spent. If the new property is not partnered with NestPay, you may still collect points, but points are capped.
To redeem your points, log into your NestPay account and browse the available rewards. Select the reward you want and follow the instructions to complete the redemption process.
NestPay points are non-transferable and must be used by the account holder.
If you experience any issues with your NestPay account, you can contact our customer support team for assistance via email, phone, or our website’s help center.
NestPay takes your security seriously and uses advanced encryption and bank level security to protect your personal and payment information.
NestPay partners with a wide range of property management companies. You can check if your property is partnered with the NestPay App or website when adding your property, or contacting your property manager.