Privacy Policy

PT Binar Masa Depan (“Nestpay”) is committed to protecting your privacy.We have prepared this Privacy Policy to explain to you our practice of personal information that we collect from our website users located at www.nestpay.asia (hereinafter referred to as “website”), and Nestpay cellular applications (hereinafter referred to as “application”) that facilitates scheduling, management and payment of renting property and other affairs.Our practice that allows us to coordinate communication between residents (hereinafter referred to as “Tenant”) and building management/property owners (hereinafter referred to as “Landlord”), including reservations for renting facilities, payments, and submission of maintenance requests (collectively, functionality provided by websites and applications is called “service”).This privacy policy applies to all Nestpay website and application users, property and management owners (collectively, “landlords”) and for all Nestpay platforms and services, including applications, websites, features, and other services (collectively, “Nestpay Platform”).Please remember that your use of the Nestpay platform is also subject to our use conditions.This privacy policy explains:

• The information we collect or the information you might provide when you visit our website or access, download, install, or register with the application;
• The information we collect in email, text messages, and other electronic messages between you, websites, and applications;
• Information we receive from other sources, including service providers who provide us personal information about you to help us better understand and meet your preferences, improve the quality of our services to you, prevent or detect fraud, and for other business purposes;
• Information we get from landlords about you;
• Our practice in collecting, using, maintaining, protecting, and expressing information.This policy does not apply to employees or independent contractors from any third -party service provider that is contracted by Nestpay to carry out the services requested by Nestpay users in addition to Landlords employees.This also does not apply to information which:
  • We collect offline or on other company applications or websites, including websites that you might access through the NestPay platform;
  • You give to or collected by any third party;
  • Collected by us offline or in other ways, including on other websites operated by Landlords or any third party, including affiliates and subsidiaries.

Please read this policy carefully to understand our policies and practices about your information and how we will handle it.If you don’t agree with our policies and practices, don’t use our website, or download, register, or use applications.By accessing our website or downloading and/or using our application, you agree with this Privacy Policy.This policy can change from time to time.Your continuous use of the Nestpay platform after we make changes is considered as acceptance of these changes, so please check the policy regularly for updates.

Children under the age of 18 years

Websites and applications are not intended for children under the age of 18, and we do not consciously collect personal information from children under the age of 18.If the child under 18 years sent personal information to NestPay and we know that the personal information is the property of a child under 18 years, we will delete the information.If you believe we might have information from or about children under the age of 18, please contact us at hello@nestpay.asia.Users under the age of 18 may have additional rights related to the collection and sale of their personal information.

The information we collect about you and the way we collect it.

We gather information from and about our website and application users, including information:

• Which can identify you personally, such as names, post addresses, email addresses, telephone numbers, credit card numbers;
• Which is about you but not individually identify you;
• About your internet connection, the equipment you use to access our website/application and the details of the use;
• What we got from other sources, including service providers, landlords, and other third -party vendors.We gather this information:
  • Directly from you when you give it to us, including the information you provide to us so that we can collect all the information needed to complete the requested transactions;
  • Automatically when you explore the website/application.Information collected can automatically include details of use, IP address, and information collected through cookies and other tracking technology;
  • From our home manager, the hospitality team, and landlord in the implementation of the services requested by Nestpay users;
  • From third parties, for example, our service partners and other vendors that we contract to provide the services requested by Nestpay users.

The information you gave us

The information we collect on or through a website or our application might include:

• The information you provide by filling out forms on our website.This includes information provided when registering to use our website or request information or services in the future, including your full name, telephone number, email, and password when you create an account.We may also ask for information from you when you take part in the contest or promotion sponsored by us and when you report problems with our website;
• Note and copy of your correspondence (including email addresses), if you contact us;
• Your response to a survey that we might ask for you to complete for research purposes;
• Your search on the website;
• Other information provided voluntarily by you, including the alarm code and home key to access your residence to provide the requested services.Some services might require us to photograph your residence or items.The images will be limited to the object or area needed to be photographed to carry out the requested services and will be used solely for the purpose of carrying out these services. (S).
• Information provided by Landlord is obtained by carrying out the services requested by you and related correspondence, including messages with you and responses to maintenance requests.When you download, register, or use the application, we might ask you to provide information:
• Which can identify you personally;
• Which is about you but not individually identify you;This information includes:
• The information you provide by filling out the form in the application.This includes the information provided when registering to use applications and subscribe our services and post materials and request further services;
• Note and copy of your correspondence (including email addresses and telephone numbers) if you contact us;
• Your response to a survey that we might ask for you to complete for research purposes.
• Details of the transactions that you do through the application, including the financial information that you will provide to request services through the application;
• Your search process in the application.

You can also provide information to be published or displayed in the public area of the website or website that you access through the application (collectively, “user contribution”).Your user’s contribution is posted and sent to others with your own risks.Although you can set certain privacy settings for this information by entering your account profile, please remember that there is no perfect security step or cannot be penetrated.In addition, we cannot control the actions of third parties that you might choose to share your user’s contribution.Therefore, we cannot and do not guarantee that your user’s contribution will not be seen by unauthorized people.

Using our services may require you to provide details of your account, including user names and passwords, for various third -party software applications that you linked to websites or applications.We will use this credential only to provide the services that you ask for through our website or application.

For Landlord:

When you create an account with us as a landlord or landlord employee, we collect and store personally identified information about you, such as names, addresses, email addresses, NPWP numbers, telephone numbers, payment information, information about your rent with tenants in the property, and information about the property operations.We can also gather other personal information from third parties such as consumer and business credit reporting institutions as part of our complete test process.We may also ask questions for personal identification for the purpose of verifying your identity.We can collect transaction information and experience, rental information, and other information needed for each transaction with us, as well as information about our communication with you.We gather this information to provide the products and services that you requested or requested by your residents from our website and/or application and to tell you about additional products and services that you may or your residents interested.By providing your information to us, you agree with the collection and use of the information to provide services as described in the provisions of this Privacy Use and Policy.If you are connected to us through social media, such as Facebook, Instagram, or X, we might gather additional information about you and your connection if you give us permission to do this by giving the necessary approval.

The information we collect through automatic data collection technology

When you explore and interact with our website, or when you download, access, and use applications, we may use technology to automatically collect certain information about your equipment, search actions and patterns, including:

• Your visit to our website, including traffic data, location data, log and other communication data and resources that you access and use on the website;
• Information about your computer and your internet connection, including your IP address, operating system and browser type;
• Device information about your mobile device and internet connection, including unique device identifiers, operating systems, cellular network information, and device telephone numbers;The application can also access metadata and other information related to other files stored on your device.This may include, for example, photos, audio and video clips, personal contacts, and address book information;
• This application collects real time information about the location of your device.

If you don’t want us to gather this information, don’t visit our website or download applications or delete your device.The information we collect automatically may include personal information, but we can save it or associate it with personal information that we collect in other ways or receive from third parties.This helps us to improve our websites and applications and provide better and more personal services by allowing us to estimate the size of our audience and use patterns, store information about your preferences, allow us to adjust our websites according to your individual interests, speed up your search, and recognize when you return to our website.The technology we use for automatic information collection may include:

• Cookies (or Mobile Cookies).A cookie is a small file placed on your computer hard drive or smartphone.You can refuse to receive a browser cookie by activating the appropriate settings in your browser.However, if you choose this settings, you might not be able to access certain parts of our website.Unless you have adjusted your browser settings to refuse cookies, our system will take out cookies when you direct your browser to our website.It is possible to refuse to accept cellular cookies by activating the appropriate settings on your smartphone.However, if you choose this settings, you might not be able to access certain parts of our application.
• Flash Cookie.Certain features of our website may use objects that are stored locally (or flash cookies) to collect and store information about your preferences and navigation to, from, and on our website.Flash cookie is not managed with the same browser settings as used for browser cookies.
• Web beacons.Pages on our website, applications, and our emails may contain small electronic files known as web beacons (also referred to as Clear Gifs, Pixel Tags, and Single-Pixel Gifts) that allow us, for example, to calculate users who have visited these pages or open e-mail and for statistics related to websites/other applications (for example, recording popularity of websites’ website content.server).
• Log file.Like most websites and cellular applications, we gather certain information automatically and store them in log files.See “How We Use Your Information” for additional details related to log files.

Depending on the application version you are using, you might be able to enter using Facebook or other social networking services (“SNS”) that we support.To do this, you will be asked to enter your SNS credentials first and then will be given an option to register for the service.We might receive information from SNS to make it easier for you to create an account on the service and display our relevant content from your Facebook or SNS friends.Whatever information we collect from your SNS account may depend on the privacy settings that you have with the SNS, so you must consult with the SNS Privacy and Practice Policy.You can edit your privacy settings at any time or decide on the flow of your service activities from Facebook by visiting the Facebook application settings page.

Use of cookies and other tracking technology by third parties

When you access our website or use our application or its content, certain third parties may use automatic technology to gather information about you or your device.This third party may include:

• Advertisers, advertising networks, and ad servers;
• CONTENT PROVIDERS AND APPLICATION PROVIDERS;
• Analytical Company;
• Your mobile device manufacturer;
• Your mobile device provider.

This third party might use a cookie to gather information about you when you use our website or application.The information they collect may be related to your personal information or they might gather information, including personal information, about your online activities from time to time and on various websites and other online services.They may use this information to provide interest -based advertisements (behavior) or other directed content to you.We do not control this third party tracking technology or how they can be used.If you have questions about advertisements or other directed content, you must contact the provider who is responsible directly.

How do we use your information

We use the information we collect about you or what you give to us, including personal information, to:

• Our websites, applications, and all related content to you, as well as information, products, or other services that you ask for from us;
• To meet other purposes you give;
• Provide notice about your account/customer, including the expiration and extension notification;To carry out our obligations and uphold our rights arising from the contract made between you and us, including for billing and collection;
• Tell you about changes on our website or any product or service that we offer or provide through it;
• Tell you when application updates are available, and about changes in any product or service that we offer or provide through it;
• To create information log files including IP addresses, browser types, ISPs, operating systems, and click flow data to analyze trends, manage websites, track user movements around the website, collect demographic information about our user base, and more adjust our services to the needs of nestpay users;
• To design and target marketing campaigns that introduce new products, services, and relevant offers to Nestpay users;
• To recommend services to Nestpay users based on preferences;
• To coordinate with Landlord to provide the services requested by Nestpay users.The use information that we collect helps us to improve our websites and applications and provide better and more personal experiences by allowing us to:
• Estimate the size of the audience and our use pattern;
• Identify problems to improve our websites and applications;
• Saving information about your preferences, allows us to adjust our applications according to your individual interests;
• Speed up your search;
• Recognize you when you use the application.We can also use your information to contact you about our own goods and services as well as third -party goods and services that might attract you.

We can use the information that we have collected from you to allow us to display advertisements to our advertiser’s target audience.Although we do not reveal your personal information for this purpose without your consent, if you click or interact with advertisements, advertisers might assume that you meet the target criteria.

Data Agregat/Anonymous.

We can suggest, re -identify, and/or analyze any information collected through websites or cellular applications so that the information is no longer related to personal information that can be identified.(such as your name, address, phone number or email address).We can use and share information that is agreed upon and noton for any purpose, including but not limited to, research and marketing objectives, and can also share the data with any third party, including advertisers, promotional partners, and others.

Disclosure of your information

To make the NestPay platform function, we might need to share your personal information with third parties and service providers.This section explains when and why we share your information.We can reveal aggregate information about our users and information that does not identify any individual, without limits.In addition, we can reveal the personal information that we collect or you give:

• To subsidiaries and our affiliates;
• To third-party vendors when needed to complete the services you need, for example, if the house cleansing is requested, we will share the personal details needed to the third -party vendor, such as customer names, location, pickup time, and special requests that you communicate to us.We use several third -party vendors to support and maintain our business and they are bound by contractual obligations to maintain the confidentiality of personal information and use it only for the purpose we reveal to them;
• To buyers or other successors in terms of mergers, divestment, restructuring, reorganization, dissolution, sales or transfer of part or all of Nestpay assets, either as a business continuity or as part of bankruptcy, liquidation, or other similar processes, where personal information owned by Nestpay about users of our website, including among assets transferred;
• To third parties to market their products or services to you if you have approved this disclosure;
• To meet our purpose you give;
• For other purposes expressed by us when you provide that information;
• To comply with court orders, law or legal processes, including to respond to government requests or regulations;
• To uphold our rights arising from the contracts made between you and us as well as for billing and collection;
• If we believe the disclosure is needed or appropriate to protect Nestpay’s rights, property, or safety, our customers, or other parties.

Your choice of collection, use, and disclosure of your information

We are trying to give you a choice regarding the personal information that you give us.We have made a mechanism to give you the following control over your information:

Tracking and Advertising Technology.

You can set your browser to reject all or several browser cookies, or tell you when the cookie is being sent.To learn how to manage your flash cookie settings, visit the flash player settings page on the Adobe website.If you deactivate or reject cookies, please note that some parts of this site may not be accessed or not functioning properly.

Disclosure of your information for third -party advertisements.

If you do not want us to share your personal information with third parties who are not affiliated or not agents for promotional purposes, you can choose not to participate by entering the website and adjust your preferences on your account profile by checking or deleting checks on the relevant box or by sending an email that states your request to hello@nestpay.asia.

Promotional offerings from companies.

If you do not want your contact information to be used by NestPay to promote our own products or services, you can choose to exit by entering the application and adjust your user preference on your account profile by checking or deleting check on the relevant box or by sending an email to us who declares your request to hello@nestpay.asia If we have sent promotional emails to you, you can send a reply email to be deleted from the distribution of email in the future.This exception does not apply to information provided to the company as a result of the experience of product services or other transactions.

Target-based advertising.

If you do not want us to use the information we collect or what you gave us to convey advertisements in accordance with our advertiser’s target audience preferences, you can choose not to participate by adjusting your user ad preference on your account profile by checking or deleting check on the relevant box or by sending an email to us who declares your request to hello@nestpay.asia.For this outgoing option functioning, you must set your browser to receive all browser cookies.We do not control the collection or use of your information by third parties to show interest -based advertisements.However, this third party might provide a way for you to choose so that your information is not collected or used in this way.You can choose not to receive targeted advertisements from Network Advertising Initiative (“NAI”) members on the NAI website.We do not “sell” your personal information, and we have not sold your personal information in the last twelve (12) months.

Access and correct your personal information

You can review and change your personal information by entering the application and visiting your account profile page.You can also send an email to us at hello@nestpay.asia to request access, improve, or delete the personal information that you have given us.We cannot delete your personal information except by deleting your user account too.We may not be able to fulfill requests to change information if we believe that the change will violate any law or legal requirements or cause that information to be inaccurate.If you delete your user’s contribution from the website, a copy of your user’s contribution may still be seen on the cache and archived pages, or may have been copied or stored by other website users.Access and use of information provided on websites, including user contributions, are regulated by our use conditions.

Data Security

We have implemented the steps designed to secure your personal information from accidental loss and from unauthorized access, use, and disclosure.All information you give us is stored on our safe server behind the firewall.Payment transactions will be encrypted by stripe using SSL technology.For more information about this, see the stripe (e-commerce payment gate) from this privacy policy.Safety and safety of your information also depends on you.Where we have given you (or where you have chosen) a password to access certain parts of our website, you are responsible for maintaining the confidentiality of this password.We ask you not to share your password with anyone.The information you share in the public area of our website can be seen by any user from the website.Unfortunately, information transmission via the internet is not entirely safe.Although we do our best to protect your personal information, we cannot guarantee the security of your personal information sent to our website.Every delivery of personal information is your own risk.We are not responsible for avoiding privacy settings or security steps contained on the website.

Changes to our Privacy Policy

We might update our privacy policy from time to time.If we make material changes in the way we handle our users’ personal information, we will post a new privacy policy on this page with a notification that the policy has been updated on the website home page and will tell you via email to the main email address specified in your account.The last revised privacy policy date is listed at the top of the page.You are responsible for making sure we have an active email address and can be sent for you, and regularly visit our website and this Privacy Policy to check for changes.

To ask questions or comments about this privacy policy and our privacy practices or to submit complaints or concerns, please contact us at:

NestPay Asia

Bandung, Indonesia

hello@nestpay.asia

Last updated: May 29, 2025